zettbuz Responsible Gaming — Your Protection Is Our Priority
Gaming is a form of entertainment — not an addiction. At zettbuz, we are committed to ensuring the mental and financial wellbeing of all players.
Important Notice: zettbuz is only for individuals aged 21 and above. Play online games for entertainment purposes — never as a source of income. If you feel something is wrong, please contact our support team.
zettbuz is a trusted online gaming platform in Bangladesh, and we believe responsible gaming means healthy entertainment. Our goal is not just to provide a gaming experience — ensuring the safety and wellbeing of every player is also our responsibility. That is why we offer tools and guidelines to help you stay in control.
The foundation of responsible gaming is staying aware of your own limits. If you play for entertainment and stay within your budget, gaming can be enjoyable. But if gaming starts to affect your daily life, relationships, or financial situation, that may be a sign of a problem.
Our Protection Tools
Set Deposit Limits
You can limit the amount you deposit on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately. A 7-day cooling-off period applies if you wish to increase the limit.
Session Time-Out
If you feel you are spending too much time gaming, you can temporarily suspend your account for a set period. Time-outs are available from 24 hours up to 30 days.
Self-Exclusion
If you want a longer break, choose self-exclusion. With this option your account will be completely deactivated and cannot be reactivated before the selected period ends.
21+ Age Verification
zettbuz strictly prohibits accounts for anyone under 21. Age verification is mandatory at registration and is confirmed through identity document checks.
Loss Limit and Budget Tracking
Set in advance how much you are willing to lose over a given period. When you reach that limit, the system will automatically alert you and, if needed, suspend your gaming.
24/7 Bengali Support
If you have any concerns about gaming, our Bengali-speaking support team is always here for you. Reach out anytime via live chat — you will receive help without judgment.
Recognize the Signs of a Problem
If you notice any of the following signs in yourself, seek help without delay. These are signs of awareness, not weakness.
- You are spending beyond your set budget and placing more bets to recover losses.
- You are trying to stop gaming but cannot.
- You are hiding the extent of your gaming from family or friends.
- You feel bored, restless, or anxious when not gaming.
- You cannot focus on daily tasks, studies, or work.
- You are taking on debt or spending your savings because of gaming.
- You are lying about gaming or your relationships with family are suffering.
- You are relying on gaming to cope with stress or loneliness.
If even one of the signs above applies to you, please contact our 24/7 live chat or email [email protected]. Seeking help is an act of courage.
How to Set Limits
Log In to Your Account
Log in to your zettbuz account and go to the "Account Settings" section. Look for the "Responsible Gaming" tab there.
Choose the Limit You Want
Deposit limit, loss limit, session time, or self-exclusion — choose any tool based on your needs. You will find separate options for each.
Set the Amount or Time Period
Enter the amount or time period you want to set. For deposit limits, you can set daily, weekly, and monthly limits separately.
Confirm and Activate
Clicking the "Confirm" button will activate the limit immediately. The system will send you a confirmation message. Remember, limits can be lowered right away but increasing a limit requires a 7-day wait.
Contact Us If You Need Help
If you need assistance at any step, email our 24/7 live chat or [email protected]. Our Bengali-speaking team is always ready.
Financial Limits
The limits below are set for your financial protection. Stay within these limits for responsible gaming.
| Category | Minimum Amount | Details |
|---|---|---|
| Minimum Deposit | ৳200 | Applicable to all payment methods |
| Minimum Withdrawal | ৳500 | bKash, Nagad, Rocket, Bank Transfer |
| Withdrawal Time | 15 minutes – 2 hours | Usually processed quickly |
| Payment Methods | — | bKash • Nagad • Rocket • Bank Transfer |
* If you set a personal deposit limit, it cannot be set below the minimum limits stated above. Choose a limit that matches your own financial means for your financial safety.
Tips for Healthy Gaming
Do
- Set a budget before each gaming session.
- Treat gaming as entertainment, not a way to earn money.
- Take regular breaks and spend time with your family.
- Only play with what you can afford to lose.
- Seek help right away if you feel something is wrong.
Don't
- Do not place more bets to try to recover losses.
- Do not game with borrowed money or by spending your savings.
- Do not use gaming to cope with stress or sadness.
- Do not play while under the influence.
- Do not create or use an account if you are under 21.
About Self-Exclusion
Self-exclusion is one of the most powerful tools for responsible gaming. If you feel gaming is getting out of your control, you can request to close your zettbuz account yourself for a set period of time.
From 1 day up to 30 days. During this time you will not be able to log in, deposit, or play. Once the period ends, the account is reactivated automatically.
3 months, 6 months, or permanently. A permanent exclusion means account recovery is not possible. This is recommended for the most serious cases.
During self-exclusion you will also be removed from our marketing communications. No promotional emails or bonus offers will be sent. If a technical issue allows you to log in during the exclusion period, please notify us immediately at [email protected].
Protection of Minors
zettbuz strictly prohibits anyone under 21 from using the platform. This is not just our policy — it is our ethical responsibility. If an underage person attempts to open an account, the system will automatically block it.
If you live with children or teenagers, use password protection on your devices. Never leave your gaming account details within reach of children. Internet filtering software can be used to block minors from accessing online gaming sites.
This platform is only for individuals aged 21 and above. Age verification is mandatory.
Responsible Gaming FAQ
Play at zettbuz — Mindfully, with Enjoyment
Responsible gaming does not mean less fun — it means lasting fun. Enjoy our games today or check the FAQ for any questions.
If you feel something is wrong, contact our live chat right now.